Terms of service

Last Updated: Fabrurary 01, 2026


Welcome to Anwar Handloom. By accessing or using our website, placing an order, or engaging with our services, you agree to the Terms and Conditions outlined below. We encourage you to read them carefully before using our platform.

 

1. Use of Website

You agree to use this website only for lawful purposes and not to engage in any activities that:

  • Damage, interfere with, or disrupt the website or its systems

  • Misuse or reproduce content, images, or product information without authorization

  • Impersonate any individual or provide inaccurate or misleading information

We reserve the right to suspend or restrict access to users who violate these terms. 

 

 

2. Product & Pricing Information

We make every effort to ensure that product details, images, and pricing are accurately displayed. However:

  • Slight variations in color or texture may occur due to lighting conditions or screen settings

  • Handloom and handcrafted products may exhibit natural variations

  • Prices are subject to change without prior notice

In the event of any pricing, typographical, or listing errors, we reserve the right to cancel or amend the order as necessary

 

 

3. Orders & Payments

Once an order is placed:

  • The order is confirmed upon successful payment

  • Both prepaid and Cash on Delivery (COD) options are available within India

  • Orders cannot be modified or canceled once processing has begun

  • Payments are handled through secure third-party payment gateways

We do not store complete credit card, debit card, or banking information.

 

 

4. Shipping & Delivery

Delivery timelines are estimates and may vary based on location and logistics.

Delays caused by courier partners, customs, weather conditions, or unforeseen circumstances are beyond our control.

Additional terms may apply as outlined in our Shipping Policy.


 

 

 

 

5. Return, Refund & Exchange Policy

Anwar Handloom follows a strict No Return & No Exchange Policy, except in cases where a product is received damaged or defective and is reported within 7 days of delivery.

Exchanges are offered only in such cases

Refunds are not provided under any circumstances

For complete details, please refer to our Return & Refund Policy 

 

 

 

6. Intellectual Property Rights

All content available on this website — including text, images, designs, graphics, videos, and brand materials — is the intellectual property of Anwar Handloom.

You may not:

  • Copy, reproduce, distribute, or resell any website content

  • Use images, videos, or product descriptions without prior written permission

Any unauthorized use of our intellectual property may result in legal action.

 

 

7. Third-Party Links & Services

Our website may contain links to or integrations with third-party platforms, including payment gateways, analytics services, and social media tools.

We are not responsible for the content, policies, or practices of these third-party services.
 Your use of any third-party platform is governed by its respective terms and policies.

 

 8. Limitation of Liability

To the fullest extent permitted by law:

  • Anwar Handloom shall not be liable for any indirect, incidental, or consequential damages

  • We are not responsible for losses arising from misuse of the website, courier delays, or inaccurate information provided by customers

  • Use of this website is at your own discretion and risk

 

 

9. Indemnity

You agree to indemnify and hold Anwar Handloom, its employees, partners, and affiliates harmless from any claims, liabilities, damages, or losses arising from:

  • Any violation of these Terms and Conditions

  • Misuse of the website or purchased products

  • Any false, inaccurate, or misleading information provided by you

 

 

 

10. Privacy & Data Protection

Your personal information is processed in accordance with our Privacy Policy.

By accessing or using our website, you consent to the collection and use of your data as outlined in that policy.

 

 

11. Changes to Terms

We reserve the right to update or amend these Terms at any time.

Any changes will be published on this page along with a revised effective date.

Your continued use of the website constitutes acceptance of the updated Terms.

 

 

12. Governing Law & Jurisdiction

Anwar Handloom operates from Varanasi, India, and all orders placed through our website are processed within India. These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Irrespective of the customer’s country, state, or place of residence, any dispute, claim, or legal proceeding arising out of or related to our products, services, or website shall fall under the exclusive jurisdiction of the courts of Varanasi, Uttar Pradesh, India.

 

 

13. Contact Us

For any questions or clarifications regarding these Terms, please contact:

Anwar Handloom
Email: anwarhandloombanaras.com@gmail.com
Phone: +91 7905245377, +91 9453832173
Address: A 39/156 S Saraiya Varanasi, Uttar Pradesh 221001

At Anwar Handloom, transparency, trust, and respect guide every interaction—values reflected in our craftsmanship and the way we serve our customers.